FAQ

Have any questions? Look no further!

Please note that while I do my best to keep them out of my office, I do have three cats and they may come in contact with my packing materials. If you have severe allergies, please be aware of this. 

How does shipping work?

Pre-made dice will ship within one week. Commissions may take 3-4 weeks, but if you have a deadline, please message me and I'll see what I can do! All US orders ship USPS First Class with tracking and insurance. International orders will ship with USPS International First Class, also with tracking and insurance. Mail delays can sometimes occur and are unfortunately out of my control. If a package is lost, I will file for insurance and either replace or refund your lost package depending on availability/preference. A domestic package will not be considered lost until 21 business days have passed since the last tracking update. An international package will not be considered lost until 45 business days have passed since the last tracking update. I am unable to issue refunds or send replacements for late or lost packages before this time.

Please double check your address before ordering! I am not responsible for packages sent to the incorrect address. International buyers should also be aware that your package may incur a customs or import fee-this is determined by your country and is out of my control. Any customs fees are the responsibility of the buyer.

Do you offer refunds or exchanges?

Do to the unique nature of each set, all sales are final. If your order is damaged in transit, please contact me immediately with clear photos of both the package and item so that I can file an insurance claim. I do my best to accurately photograph each set and disclose any flaws they may have, so if you feel a set has not been accurately described, please feel free to contact me so I can help. Due to differences in lighting and monitor settings, minor color differences may be expected but the quality of each set will always be shown to the best of my ability. Custom orders may not be canceled once work has been started on them.

 

Do you take commissions?

as of 8.20.22, commissions are open

Please message me with your ideas to see if I can help make a set just for you! Once a design is decided on, commissions must be paid for before I can begin working on them. Photos will be sent once a set is cast to ensure you're happy with the final design. A standard set contains 2d20 (one numbered, one with my makers mark), a d12, d10, d%, d8, d6, and a shard style d4. I also have an option for a 40mm chonk d20. My sets all use the Meloche Bold font. 

I reserve the right to refuse any design that I feel is out of my skillset, or copies another maker too closely.

Are handmade dice balanced?

My dice cast using two part epoxy resin, and I make all large inclusions out of the same resin to ensure an even weight distribution. However, only casino grade dice are guaranteed to be perfectly balanced. If your DM is okay with you rolling chessex or kraken dice, you can roll handmade dice.

How long does it take to make a set of dice?

Setting up molds and pouring resin takes anywhere from 30 minutes to 2 hours, depending on the design. Once the resin is in the molds, it goes into the pressure pot to remove bubbles and cure. After 24 hours, The dice come out of the pot and get demolded! After that, they need to sit for another 3-5 days to finish curing in the air before they're ready for sanding and inking, which can take a couple hours of hands on work before they're ready to be packed and mailed out. Generally a set takes a week to be fully completed, and 4-6 hours of hands on work and finishing before they're ready for use. All of this means that handmade dice are typically priced a little higher than factory molded acrylic sets! 

How should I care for my new dice?

My dice are made out of resin, which is a durable material but should be properly cared for to ensure a long lifespan. Keep your new dice away from high heat and direct sunlight, as this can cause discoloration. Avoid rolling your dice on rough surfaces like metal or stone to avoid chips and scratches. If you need to clean them, a gentle wipe with water and a soft cloth is fine, but do not soak your dice or use other cleaners, as this can smear the ink and degrade the resin.

Is resin jewelry safe to wear?

Yes! Resin is toxic in its liquid state- once it is fully cured and off gassed, it is just plastic. I use Allumilite resin, which is FDA approved for use on food surfaces (like cutting boards and dishes), and is totally safe for external body use. 

What supplies do you use?

My master dice were made by ArcanaCast. My masters were polished by Link at Havoc's Hoard.

I currently use Alumilite brand resin.

I mostly use Brea Reese alcohol inks and Lets Resin tints. I use pigment pastes from Just Resin and Color Passion. My mica powders are from Mad Micas, which uses ethical sources for their mica. I love Solar Color Dust and Art Glitter for glitters. My mylar film is from ooakartistemporium, listed as "angelina film". My insect inclusions are from Moth & Myth

Please feel free to ask if you're curious about a specific pigment or inclusion!